
Due to the imposed lockdown our last day is today, the 4th of November. Tickets and tokens are available at the park
Entry is £3 for bookings made online at least the day before
your visit and £4 at all other times.
Yes, you will still need to queue on arrival. All visitors
will be admitted on a first come first served basis at a slow pace to avoid
congestion inside the venue. Please note that other members of your party
cannot queue on your behalf.
If you book your admission online before you visit, you will
be guaranteed entry. There are a small number of tickets available on the day, however, we advise you to arrive as early as possible to avoid
disappointment.
Yes, you can. There is a one-way in and a one-way out policy
at the venue to maintain correct social distancing and capacity control. There
are no exceptions to this rule. If you chose to leave you will be counted out.
If you wish to re-enter you will have to re-join the queue and be counted back
into the venue.
Entry is valid for the duration of the time we are open for
that particular day (see our opening times page for more information).
We are located at Brent Cross shopping centre, Hendon,
London NW4 3FP
Tokens can be bought individually for £1.20 on the day or we
have offers of 25 tokens for £20. Booking online is the cheapest way to
purchase tokens.
Rides range from 2-5 tokens. Child/Family rides are
typically 2-3 tokens while the more extreme adult rides are slightly more.
Tokens bought online are for ride use only.
Tokens bought at the venue can be used on rides,
food and games. Tokens bought online are for the rides only.
Unfortunately, we don’t offer refunds on tokens. However,
they are valid throughout the duration of the event and can be used on another
day.
Our rides are restricted by height regulations. We always
recommend customers to check height restrictions before purchasing tokens for a
particular ride.
We always consider public safety first and therefore will
only open if weather conditions are right and not dangerous.
Although we rarely close, we do advise all customers to
check our website and/or social media pages for any announcements regarding
this.
Unfortunately not.
You can use your debit/credit card to purchase
ride tokens and pay for your entrance. Also some of our attractions and food outlet accepts cards.
We accept all debit/credit cards except American Express.
Yes, we welcome picnics or food purchased from the shopping
centre. However, please be advised that we cannot permit any glassware, knifes
or alcohol.
Unfortunately, not, only guide dogs are permitted.
Unfortunately, due to health and safety reasons, BBQ's are
not permitted
Unfortunately not.
Unfortunately, only plastic bottles are permitted.
You are able to take photos of your family with low-res hand
held devices, smartphones etc, but not of other families. Visitors are not
permitted to bring any other photography, high-res or long lens cameras or
video equipment into the event under any circumstances. There are no exceptions
to this rule.
We have a team of fully trained SIA certified security staff
on site at all times. We conduct bag searches, so please be prepared for this.
You may also be asked to open bottles of liquid for inspection. We will also be
performing pat-downs and body searches (by female staff where appropriate) if
we feel it necessary and have handheld metal detectors.